CreateAI Support Services
AI Upskilling Friday Office Hour (Virtual)
Join us every Friday from 12–1 PM (AZ time) on Zoom:
- Zoom link:
https://asu.zoom.us/j/87204740314
We encourage you to register (we coordinate attendance with the LX team):
Eventbrite: https://www.eventbrite.com/e/ai-upskilling-office-hours-tickets-1113129132199?aff=odcleoeventsincollection
You’re always welcome to join directly via Zoom as well. The Eventbrite page also includes additional AI learning opportunities you may be interested in.
We’ll have a dedicated breakout room for CreateAI users please, bring your questions, ideas, or projects!
CreateAI Beta Users Office Hour (Virtual)
Join us every Wednesday from 12–1 PM (AZ time):
- Zoom link:
https://asu.zoom.us/j/89092293944
Interested in becoming a CreateAI Beta user? Let us know and we’d love to have you.
If Fridays don’t work for you, you’re still welcome to join Wednesdays with your questions. Our team will be there to support.
In-Person Support (Tempe Campus)
Visit us at the Tech Hub, Creativity Commons:
Mondays: 12:00–1:00 PM and 2:00–3:00 PM
Tuesdays: 12:00–1:00 PM and 2:00–3:00 PM
Please check in at the front desk when you arrive.
Personalized 1:1 Consultations
Need deeper support?
We offer tailored 1:1 consultations to help you get the most out of CreateAI.
Book a session to:
- Refine your AI use case
- Optimize your Knowledge Base
- Review governance or privacy questions
- Get hands-on support with your project
We look forward to connecting with you, virtually, in person, or one-on-one.
Keep Reading
Is There a Cost to Using CreateAI?
Faith Abang Timoh
Understanding Usage, Cost, and What It Means for You.
What to Do When You Hit a TPM Limit
Faith Timoh Abang
Learn about the new token limit updates in CreateAI Builder that allow rate limit request increases.
Accessing Generative AI APIs at ASU
Faith Abang Timoh
As interest in building with generative AI grows, ASU offers several pathways for API access depending on whether you're doing academic research, enterprise development, or individual experimentation.
Below is a breakdown of approved API access options, along with who to contact and what to expect.
Understanding Rate Limits on CreateAI Builder
Kofi Wood and Shailee Shah
Ever run into a message that says, “Your project has reached its Tokens per Minute limit (TPM)”? Well, just think of it as a friendly traffic signal reminding us not to zoom too fast. We’ll walk through what does a token mean, what does reaching TPM mean, which settings affect token usage, and how to optimize your AI Project to avoid hitting the limit.