Is There a Cost to Using CreateAI?
One of the most common questions we receive from faculty and staff is:
“When I see the price listed next to a model in CreateAI, does ASU actually pay that? Should I be worried about assigning this to my students or using it with a large class?”
Short answer: At this time, you do not need to worry about being charged or your department receiving a bill for CreateAI usage.
Who Covers the Cost?
Right now, Enterprise Technology (ET) is covering the cost of nearly all projects created on the CreateAI platform including faculty-led bots, classroom use, and even large-enrollment courses (yes, even 500+ students!).
There is no expectation that individual programs or faculty will incur costs for platform use.
Why Do We Still Show Model Pricing?
You may notice that some models in CreateAI show a pricing estimate (e.g., $0.01 per 1,000 tokens). This is included for transparency, to help users:
- Understand that there is a real cost to using AI tools
- Compare the efficiency of different models
Make responsible, informed choices when building bots for large audiences
While these numbers reflect the underlying cost to ASU, they do not impact you at this time.
Will It Always Be Free?
We can’t guarantee that usage will always be free in the future. As CreateAI scales and usage grows, the university may explore different approaches to sustainability. However:
- Any changes would be communicated well in advance
- We are committed to keeping access as open and equitable as possible
- Our team will provide tools and guidance to help you monitor and manage usage if costs ever become a factor
Our Ask: Use Thoughtfully
We encourage all users to be good stewards of university resources. Some quick tips:
- Use the model that’s “good enough” for your needs: You can use this resource to help guide you CreateAI's Available LLM Models (includes CreateAI Builder, CreateAI Chat, CreateAI Compare)
- Turn off chat memory when it’s not needed
- Test bots with small groups before launching to large audiences
If you ever have questions about model costs, data usage, or how to manage your projects efficiently, feel free to [email protected] or drop into every Wednesday from 12:00PM - 1:00PM
Zoom Link: https://asu.zoom.us/j/89092293944
We’re here to support you!
Keep Reading
CreateAI Support Services
We’re committed to making sure you feel supported as you build, test, and deploy with CreateAI. Below are all the ways you can connect with our team.
How to Access Claude and Gemini APIs at ASU
Accessing Claude and Gemini APIs at ASU can be done through CreateAI or, in specific cases, through direct vendor procurement. This article explains the recommended CreateAI pathway, when vendor-native APIs may be required, and what to consider when choosing an access route.
Understanding URL Uploads and Indexing in CreateAI
The URL upload feature in CreateAI lets you index content from public ASU websites into your project’s knowledge base. This article explains how page depth works, how indexing levels affect what gets captured, and how to avoid common upload issues.
CreateAI Project Analytics Dashboard
The Analytics Dashboard, integrated into your CreateAI workspace, gives you real-time visibility into user engagement, usage trends, and project impact. Designed to support faculty, researchers, and builders alike, this feature helps you move from intuition to insight.