Can I Use FERPA Data in CreateAI Builder?

Yes, you may use FERPA-regulated student data in CreateAI Builder, but only under specific conditions. This article explains what that means, what protections are in place, and what responsibilities you have as a project owner.

Accepted File Types in CreateAI Builder

CreateAI Builder supports a wide range of file types for uploading into your project’s Knowledge Base. This guide provides the full list of accepted file formats.

Students Using CreateAI: What Happens When You Upload a File?

If you’re using a CreateAI chatbot as part of a class, research, or student service, you may have the option to upload files  like PDFs, assignments, or notes into the chat. Here’s what you need to know about how your files are handled and your privacy is protected. 

CreateAI Builder: What Faculty Should Know About Student File Uploads

If you’ve created a custom bot using CreateAI Builder for students to use  whether for advising, coursework, or academic support, here's what you need to know about how student file uploads are handled and what safeguards are in place.

This guide covers storage, privacy, copyright, and recommended practices for faculty-led bots. 

CreateAI Office Hours Details: Get Help and Share Feedback

We’re excited to share how you can connect directly with the CreateAI team for live support, feedback, and community learning. Our weekly office hours are designed to help both general users and our dedicated beta testers get the most out of CreateAI Builder.

CreateAI Builder: File Upload Handling & Privacy for Project Owners

If you’re building bots in CreateAI Builder, it’s important to understand how uploaded files are handled and what data privacy expectations apply. 

Google Drive Integration Feature in CreateAI Builder

What is the  Google Drive integration feature on CreateAI Builder?

Is There a Cost to Using CreateAI?

Understanding Usage, Cost, and What It Means for You.

What to Do When You Hit a TPM Limit

Learn about the new token limit updates in CreateAI Builder that allow rate limit request increases.

Accessing Generative AI APIs at ASU

As interest in building with generative AI grows, ASU offers several pathways for API access depending on whether you're doing academic research, enterprise development, or individual experimentation.

Below is a breakdown of approved API access options, along with who to contact and what to expect.

Understanding Rate Limits on CreateAI Builder

Ever run into a message that says, “Your project has reached its Tokens per Minute limit (TPM)”? Well, just think of it as a friendly traffic signal reminding us not to zoom too fast. We’ll walk through what does a token mean, what does reaching TPM mean, which settings affect token usage, and how to optimize your AI Project to avoid hitting the limit.

AI with Integrity: ASU’s AI Acceleration Team is Setting New Standards for Ethical AI

Artificial intelligence (AI) is rapidly transforming industries, from healthcare and finance to entertainment and education. At Arizona State University (ASU), the AI Acceleration team within Enterprise Technology is ensuring that this transformation happens responsibly. 

Generative AI Tool Pre-Release Evaluation Guide

Arizona State University remains dedicated to responsible, principled innovation when deploying generative AI solutions, including chatbots. This guide ensures each project aligns with ASU’s values by mitigating potential risks—such as misinformation, bias, toxicity, and compliance lapses—using rigorous methods like automated testing, red teaming, and pilot experiments. In doing so, we uphold accuracy, fairness, and user trust while enhancing digital experiences across the university.

Agents in Generative AI

Agents in generative AI are semi-autonomous entities that collaborate and interact dynamically, allowing them to solve complex problems and combine specialized capabilities for greater efficiency and adaptability.

How to Use Knowledge Base (RAG)

Explore an overview of the Knowledge Base and Retrieval Augmented Generation (RAG) methods. Learn about the different types of Knowledge Base retrieval and understand the distinctions between the Knowledge Base and system prompts.

CreateAI Platform Available LLM Models

We are proud to offer 40+ models including multi-modal (voice, image, text) for the ASU community to access securely on the CreateAI Platform. Users can find the following models available for experimentation and use in CreateAI Compare, CreateAI Chat, and CreateAI Builder (access request required). Originally posted: January 1, 2025.