Articles and Documentation

Understanding URL Uploads and Indexing in CreateAI

Faith Timoh

The URL upload feature in CreateAI lets you index content from public ASU websites into your project’s knowledge base. This article explains how page depth works, how indexing levels affect what gets captured, and how to avoid common upload issues.

CreateAI Project Analytics Dashboard

Faith Timoh

The  Analytics Dashboard, integrated into your CreateAI workspace, gives you real-time visibility into user engagement, usage trends, and project impact. Designed to support faculty, researchers, and builders alike, this feature helps you move from intuition to insight.

CreateAI APIs and Other Generative AI Access Options at ASU

Faith Timoh

Looking to build with generative AI at ASU? Your pathway to API access depends on your use case. This guide explains the approved routes for research, enterprise initiatives, and individual projects and how to get started.

Transitioning CreateAI Projects from Beta to Production

Faith Timoh

As the CreateAI Builder platform evolves, so does the structure that supports it. This guide outlines when to use Beta, when to use Production, and how to transition projects appropriately.

 

CreateAI Roles & Permissions Guide

Faith Timoh

As CreateAI adoption grows across ASU, we’ve seen some confusion around project roles and ownership. To ensure proper stewardship and collaboration, here’s a quick guide to Owner vs. Editor permissions and how ownership works within the platform.

Introducing the CreateAI Builder Marketplace

Faith Timoh Abang

Explore, share, and collaborate on AI projects across ASU with ease

When to Use CreateAI Beta vs. Production: What You Need to Know

Faith Timoh Abang

Since launching CreateAI, we've seen incredible growth from early testers, faculty innovators, and now the broader ASU community. But as more users join the platform, we’re noticing some confusion about the Beta vs. Production environments and it’s time to clear that up.

Here’s the key message:

Unless you're actively testing new features, you should be using the Production version of CreateAI Platform.

Can I Use FERPA Data in CreateAI Builder?

Faith Timoh Abang

Yes, you may use FERPA-regulated student data in CreateAI Builder, but only under specific conditions. This article explains what that means, what protections are in place, and what responsibilities you have as a project owner.

Accepted File Types in CreateAI Builder - Current

Faith Timoh Abang

CreateAI Builder supports a wide range of file types for uploading into your project’s Knowledge Base. This guide provides the full list of accepted file formats.

Students Using CreateAI: What Happens When You Upload a File?

Faith Timoh Abang

If you’re using a CreateAI chatbot as part of a class, research, or student service, you may have the option to upload files  like PDFs, assignments, or notes into the chat. Here’s what you need to know about how your files are handled and your privacy is protected. 

CreateAI Builder: What Faculty Should Know About Student File Uploads

Faith Timoh Abang

If you’ve created a custom bot using CreateAI Builder for students to use  whether for advising, coursework, or academic support, here's what you need to know about how student file uploads are handled and what safeguards are in place.

This guide covers storage, privacy, copyright, and recommended practices for faculty-led bots. 

CreateAI Office Hours Details: Get Help and Share Feedback

Faith Timoh Abang

We’re excited to share how you can connect directly with the CreateAI team for live support, feedback, and community learning. Our weekly office hours are designed to help both general users and our dedicated beta testers get the most out of CreateAI Builder.

CreateAI Builder: File Upload Handling & Privacy for Project Owners

Faith Timoh Abang

If you’re building bots in CreateAI Builder, it’s important to understand how uploaded files are handled and what data privacy expectations apply. 

Google Drive Integration Feature in CreateAI Builder

Faith Abang Timoh

What is the  Google Drive integration feature on CreateAI Builder?

Is There a Cost to Using CreateAI?

Faith Abang Timoh

Understanding Usage, Cost, and What It Means for You.

What to Do When You Hit a TPM Limit

Faith Timoh Abang

Learn about the new token limit updates in CreateAI Builder that allow rate limit request increases.