When to Use CreateAI Beta vs. Production: What You Need to Know

Since launching CreateAI, we've seen incredible growth from early testers, faculty innovators, and now the broader ASU community. But as more users join the platform, we’re noticing some confusion about the Beta vs. Production environments and it’s time to clear that up.

Here’s the key message:

Unless you're actively testing new features, you should be using the Production version of CreateAI Platform.

Can I Use FERPA Data in CreateAI Builder?

Yes, you may use FERPA-regulated student data in CreateAI Builder, but only under specific conditions. This article explains what that means, what protections are in place, and what responsibilities you have as a project owner.

Accepted File Types in CreateAI Builder - Current

CreateAI Builder supports a wide range of file types for uploading into your project’s Knowledge Base. This guide provides the full list of accepted file formats.

Students Using CreateAI: What Happens When You Upload a File?

If you’re using a CreateAI chatbot as part of a class, research, or student service, you may have the option to upload files  like PDFs, assignments, or notes into the chat. Here’s what you need to know about how your files are handled and your privacy is protected.