
When to Use CreateAI Beta vs. Production: What You Need to Know
What Is CreateAI Beta Environment?
The Beta environment was the very first version of CreateAI and it played a huge role in shaping the platform. Faculty, staff, and challenge participants used it to explore early features, give feedback, and help us fix bugs.
Today, Beta is still live, but it serves a very specific purpose:
- Testing new, unreleased features,
- Providing early feedback to the product team,
Participating in feature pilots or innovation programs (like the AI Innovation Challenge)
Beta is not stable, and it’s not optimized for day-to-day work. It’s updated often, may contain bugs, and isn’t monitored the same way as Production.
What Is CreateAI Production Environment?
Production is the official, stable version of CreateAI ready for teaching, research, student use, and real-world projects. It includes:
- All tested and approved features
- Performance optimizations
- Regular support from the ASU AI team
- Compatibility across CreateAI Builder, Chat, Compare, and Knowledge Base
Production is hosted at:
https://platform.aiml.asu.edu
Whether you’re creating bots, drafting instructions, or just exploring ideas this is where you should be working. Even if your project isn’t "ready for students" yet, you should still be building in Production.
Note: Want to Test New Features Early?
If you're interested in exploring upcoming tools and helping shape CreateAI, you're always welcome to join our Beta user group. As a beta user, you’ll; Get early access to experimental features, Help us test and provide feedback before full release, Stay connected to what’s coming next
Request access here: ai.asu.edu/technical-foundation/join-the-create-ai-lab-user-group
We’d love to have you in the lab!
Common Misunderstanding:
“But I’m not launching my bot yet can’t I just use Beta until it’s ready?”
Nope. If you're not testing an unreleased feature, Beta isn't where you should be working. Any development, prep work, or internal use should happen in Production so you benefit from stability, support, and future-proofing.
What you should Know
Use This | When You’re... |
Production | Creating anything for real use even early-stage bots |
Beta | Actively testing new features, part of a pilot, or giving structured feedback |
If you're unsure which environment you’re in, or you need help switching over, just reach out, we’re happy to assist.
Let’s keep things clear, supported, and stable for everyone. Thanks for helping us build CreateAI the right way.
Keep Reading
When to Use CreateAI Beta vs. Production: What You Need to Know
Since launching CreateAI, we've seen incredible growth from early testers, faculty innovators, and now the broader ASU community. But as more users join the platform, we’re noticing some confusion about the Beta vs. Production environments and it’s time to clear that up.
Here’s the key message:
Unless you're actively testing new features, you should be using the Production version of CreateAI Platform.
Can I Use FERPA Data in CreateAI Builder?
Yes, you may use FERPA-regulated student data in CreateAI Builder, but only under specific conditions. This article explains what that means, what protections are in place, and what responsibilities you have as a project owner.
Accepted File Types in CreateAI Builder
CreateAI Builder supports a wide range of file types for uploading into your project’s Knowledge Base. This guide provides the full list of accepted file formats.
Students Using CreateAI: What Happens When You Upload a File?
If you’re using a CreateAI chatbot as part of a class, research, or student service, you may have the option to upload files like PDFs, assignments, or notes into the chat. Here’s what you need to know about how your files are handled and your privacy is protected.