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Students Using CreateAI: What Happens When You Upload a File?


Are my uploaded files stored?

When you upload a file into the chat:

  • Your file is only used during your individual session with the bot.
  • The file is not saved permanently or shared with anyone else.
  • Once your session ends (e.g., you refresh, close the tab, or return later), the file is no longer available to the bot or system. So don’t worry  your document won’t be stored, reused, or viewed by others.

 

What about privacy and security?

CreateAI follows ASU’s data privacy and digital trust guidelines, which means:

  • Uploaded content is processed securely within your session.
  • No files are stored long-term, and no data is sold or shared externally.
  • You are always in control of the information you provide.
    Learn more here:  ASU Digital Trust Guidelines and  ASU AI Tools Overview

 

Can I upload anything I want?

Please only upload files you have permission to use for example:

  • Your own notes or essays

  • Public research articles

     

     

    ❌ No copyrighted books, paid content, or sensitive personal info. Even though the files aren’t stored, you’re still responsible for what you upload.

 

When to Use File Uploads

Uploading a file can help the chatbot:

  • Better understand a long assignment prompt
  • Reference a study or article you’re working on
  • Help summarize or clarify something from your file

 

Questions or concerns?

If you’re unsure about uploading something or just want to learn more  feel free to ask your instructor or contact the CreateAI Lab team for support.


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