
CreateAI Office Hours Details: Get Help and Share Feedback
Wednesdays: Beta Testing & Early Feedback (12–1 PM AZ time)
Wednesdays are dedicated to our beta testers , a group of builders who help us shape the future of CreateAI. In these sessions, testers:
- Try out new features before they launch
- Share feedback and report bugs directly to the CreateAI team
- Influence what improvements go into production
Everyone is welcome to join these sessions, but the focus will be on beta testing and product feedback. Join Wednesday Beta Office Hours
Fridays: General Support & Community Help (12–1 PM AZ time)
Fridays are open to the entire ASU CreateAI community. These sessions are perfect for anyone who wants to:
- Get help with CreateAI projects
- Learn tips and best practices
- Connect with peers and see how others are using CreateAI
Troubleshoot issues in real time with the support team
If you’re new to CreateAI or just need a space to ask questions, Friday office hours are for you.
Why Office Hours Matter
CreateAI is a community-driven platform. Your ideas, feedback, and questions are what help us improve. By joining office hours, you’re not only getting support, but also helping shape the future of AI at ASU.
We look forward to seeing you at our next session whether it’s Wednesdays for beta testing or Fridays for general support.
Keep Reading
Can I Use FERPA Data in CreateAI Builder?
Yes, you may use FERPA-regulated student data in CreateAI Builder, but only under specific conditions. This article explains what that means, what protections are in place, and what responsibilities you have as a project owner.
Accepted File Types in CreateAI Builder
CreateAI Builder supports a wide range of file types for uploading into your project’s Knowledge Base. This guide provides the full list of accepted file formats.
Students Using CreateAI: What Happens When You Upload a File?
If you’re using a CreateAI chatbot as part of a class, research, or student service, you may have the option to upload files like PDFs, assignments, or notes into the chat. Here’s what you need to know about how your files are handled and your privacy is protected.
CreateAI Builder: What Faculty Should Know About Student File Uploads
If you’ve created a custom bot using CreateAI Builder for students to use whether for advising, coursework, or academic support, here's what you need to know about how student file uploads are handled and what safeguards are in place.
This guide covers storage, privacy, copyright, and recommended practices for faculty-led bots.